Frequently Asked Questions

Archive 2025-2026

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Benefit Information

Advantages of Membership

These health management tools and resources can help you stay well and protect your health

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment Periods

Fall - 06/06/2025 - 08/14/2025

Spring/Summer - 12/05/2025 - 02/20/2025

Online Enrollment

(Please click on the drop down arrow next to the heading that applies to you.)

Continuation Coverage

Students with a Qualifying Life Event

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Fall Semester - 06/06/2025 - 08/14/2025

Spring/Summer Semester - 12/05/2025 - 02/13/2026

The Spring/Summer waiver deadline ended 02/13/2026. The online waiver system can no longer accept new waiver requests.

Domestic Students:  WAIVER CRITERIA BELOW:

2025-2026 Spring/Summer Semester

All registered students are required by the University to have health insurance and to submit proof of insurance twice per academic year. The University has established circumstances in which a student can request a waiver to the student health insurance plan by providing alternative health insurance coverage. In order to be approved for a waiver, your alternate health coverage must meet or exceed the requirements as set forth below and be submitted by the February 13, 2026 waiver deadline.

Criteria to submit a waiver request:

  1. Student is covered by a U.S. employer health insurance plan, Marketplace plans (bronze, silver, gold, platinum plans) or Medicaid/Medicare plan that is compliant with the Affordable Care Act (ACA).

Please note: travel plans, short term plans, healthcare sharing plans or plans that require you to pay for treatment yourself and then apply for reimbursement will NOT be acceptable for waiving the University of Houston College of Medicine Student Health Plan.

If you meet one of the above criteria, then your alternative health insurance coverage must meet the following minimum requirements:

  1. Medical coverage must be currently active.
  2. Medical coverage must be ACA Compliant

If your alternate coverage meets the above minimum requirements; acquire the following scanned documents to submit a waiver request:

  1. The front and back of your insurance card

Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form used to submit claims for benefits for covered services received outside the United States

Regulatory Notices

Dental and Vision Options

Optional Dental Plan

Offered in partnership with Blue Cross and Blue Shield of Texas

Optional Vision Plan

Offered in partnership with VSP

Contact

Enrollment Information

Academic HealthPlans
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
1 (855) 267-0214
BCBS Customer Service
1 (855) 267-0214
Dental Customer Service
1 (800) 451-0287
Medical Provider Call

BCBSTX Internet Help Desk

The Internet Help Desk is available 24 hours a day, 7 days a week
1 (888) 706-0583
If you have any questions about your BCBSTX account, please call the Internet Help Desk

24/7 Nurseline

Telehealth Solution

AcademicLiveCare

24/7 In the Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected

24/7 Nurseline

VSP Vision

This service is not administered by Academic HealthPlans.