Frequently Asked Questions

Archive 2023-2024

Home

Additional Resources

Find a Provider

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Continuation Coverage

Students with a Qualifying Life Event

Opt-Out/Waiver

The Spring waiver deadline ended 02/05/2024. The online waiver system can no longer accept new waiver requests.

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Claims

View Claims Online

Access Medical. Dental, Prescription, and International* Claim Forms

*International Claim Form used to submit claims for benefits for covered services received outside the United States

Sports Accident Form

Parent Information

Regulatory Notices

Enhanced Products

BCBSTX Adult Dental Plan

Contact

Enrollment Information

Academic HealthPlans
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
1 (855) 267-0214
BCBS Customer Service
1 (855) 267-0214
Dental Customer Service
1 (800) 451-0287
Medical Provider Call

BAM Internet Help Desk

If you have any questions about BAM, please call the Internet Help Desk at 888-706-0583.
The Internet Help Desk is available 24 hours a day, 7 days a week.

Telehealth Solution

AcademicLiveCare

24/7 In the Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected

24/7 In the Moment Counseling

Academic Student Assistance Program (ASAP)