Frequently Asked Questions

Archive 2022-2023


Additional Resources

Find a Provider

Account Information


Benefit Information

Advantages of Membership


Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment Periods

Online Enrollment

(Please click on the drop down arrow next to the heading that applies to you.)

Online Enrollment Guide

Continuation Coverage

Students with a Qualifying Life Event

Dependent Coverage Resources


If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

The Fall waiver deadline ended 7/24/22. The online waiver system can no longer accept new waiver requests.

The Spring waiver deadline ended 02/05/2023. The online waiver system can no longer accept new waiver requests.


View Claims Online

Medical Claim Form

Prescription Claim Form

Dental Claim Form

International Claim Form - Used to submit claims for benefits for covered services received outside the United States

Sports Accident Form

Parent Information

Regulatory Notices

Enhanced Products


Enrollment Information

Academic HealthPlans
PO Box 1605
Colleyville, TX  76034


Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
1 (855) 267-0214
BCBS Customer Service
1 (855) 267-0214
Dental Customer Service
1 (800) 451-0287
Medical Provider Call

BAM Internet Help Desk

If you have any questions about BAM, please call the Internet Help Desk at 888-706-0583.
The Internet Help Desk is available 24 hours a day, 7 days a week.

Telehealth Solution


988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
Dial 988 from any phone to be immediately connected